Our commitment to protecting your private information
Storage for Your Life Solutions Inc. values and respects your privacy and will only collect private information that is reasonably required in order to provide secure storage solutions for its customers. Information we may request in order to provide you with our products and services may include but not be limited to the following:
|First and Last Name||Allows us to complete your lease agreement.|
|Address||Allows us to complete your lease agreement and provide you with any information related to the lease of your unit.|
|Phone Numbers||Allows us to complete your lease agreement and contact you in the event
of an emergency, promotion or account deficiency.
|Alternate Contact Names and Phone Numbers||Allows us to complete your lease agreement and provides us with an alternate contact in the event of an emergency or account deficiency.|
|Credit Card Number and Expiry (if applicable)||Allows us to process payments on your behalf either at the time of lease, or as requested. Credit card information is handled by third party foreign processers and may be accessible
to law enforcement and national security authorities of that jurisdiction.
|Banking Information||Allows us to process rental payments on your behalf either at the time of lease, or as requested.|
|Identification||Allows us to confirm identity to prevent fraud and setup security and access to your unit.|
|Email Address||Allows us to have an alternate form of contacting you if you are unavailable by phone. An email address will allow us to communicate with you electronically.|
Storage for Your Life Solutions Inc. may also set up close circuit video surveillance of the entrance and exit points of storage space leased to customers for security reasons. Further, as part of our ongoing commitment to excellent customer service, our telephone calls to you, and your calls to Storage for Your Life Solutions Inc. may be recorded for quality assurance and employee training purposes.
Any personal customer information collected will be: kept in a secured location, only used for the purposes described, and accessed only by appointed management and staff. Information is kept for the term of the lease and then archived for tax purposes. Information that is no longer required will be securely destroyed. By purchasing our services and products, you are deemed to have consented to our collection, use and storage of your personal information. If you have any questions about your private information, please contact our Privacy Officer at 604-513-8144.